Palms designs, implements and runs Salesforce for retail, consumer and service businesses across Europe and the Middle East, from Sales and Service Cloud to Commerce Cloud, Loyalty Management and Agentforce.
Our team responds to every inquiry within one business day.
From a free first call to a full rollout. Pick the scope that fits where you are.
New Salesforce rollouts, architecture reviews, roadmaps and integrations with your ERP, marketing and data stack.
Pipeline and forecasting, case management, omni channel routing, Experience Cloud portals, Flow, Apex and LWC.
Pick the AI use cases that pay off, prepare the data, then pilot and roll out Agentforce agents with guardrails.
B2C Commerce on SFRA, PWA Kit or Storefront Next, migrations, performance work and payment, search and OMS integrations.
Tiers, points, vouchers and partner rewards, connected to commerce and service channels.
Ongoing administration, release management and continuous improvement under a clear SLA.
A consulting partner focused on outcomes, not hours.
A structured methodology with clear milestones, documentation and quality gates at every stage.
Our team has delivered Salesforce programs for international luxury, fashion, beauty and retail brands.
Clearly scoped phases with fixed or capped budgets, agreed before work starts.
Based in Türkiye and delivering across Europe and the Gulf, in a timezone that covers both.
A simple process with clear milestones and no surprises.
A free consultation to understand your goals, systems and constraints.
A written proposal with phases, timeline and a fixed or capped budget.
Short cycles, working software every step, code reviewed and properly released.
Monitoring, support and continuous improvement, or a clean handover to your team.
Yes. We work with clients in Europe and the Middle East, including Greece, Bulgaria, Cyprus, the UAE and Saudi Arabia. All work is delivered remotely, with on site visits when a project needs them.
Yes. We usually start with a short audit of the current codebase and org, then propose a stabilization plan before adding new features.
Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, Loyalty Management and Agentforce, including integrations between them and with your other systems.
Audits are fixed price. Implementations are scoped in phases with a fixed or capped budget. Support is a monthly retainer. You get a written proposal after the first call.
Typically within one to two weeks after the scope is agreed, with a dedicated project team assigned from day one.
Tell us about your goals and current setup. Our team will get back to you within one business day.